Telephone Systems

Every business needs a telephone system which is reliable, flexible and easy to operate. Neonsky Systems supply and configure a wide range of PABXs suitable for all businesses from small home-office systems with a few extensions up to large systems supporting hundreds of users.

In addition to new installations, we undertake replacements of existing systems which have reached the end of their useful life. Managing the project in close contact with the client, we aim to ensure the minimum disruption and maximum benefit gained from the new equipment. Often this involves working out-of-hours: in the evenings and weekends. Whatever is needed you can be sure that we will always endeavour to ensure your business needs are always looked after.

We also undertake work on existing systems, such as upgrades, maintenance etc. From re-programming extensions and usernames to upgrading the system to support more extensions or external lines, we can carry out any work on your PABX with no disruption to your business. We can also liase with BT and other line suppliers to ensure you are using the most appropriate and cost-effective products available, including analogue lines and digital services such as ISDN 2 (Basic Rate ISDN) and ISDN 30 (Primary Rate ISDN), along with all other network services such as auxillary working lines etc.

The list of features we can arrange and configure is very wide indeed and depends upon the hardware, but includes

  • Voice over IP (VoIP)
  • Music on hold
  • Auto-attendants
  • Least cost routing (LCR)

We work with a variety of manufacturers including Panasonic, Avaya, Alcatel, Mitel and SDX.